{"id":721,"date":"2025-08-17T09:47:02","date_gmt":"2025-08-17T09:47:02","guid":{"rendered":"https:\/\/yonyouvietnam.com\/?p=721"},"modified":"2025-08-26T02:28:22","modified_gmt":"2025-08-26T02:28:22","slug":"xu-huong-cong-nghe-nam-2024","status":"publish","type":"post","link":"https:\/\/www.yonyouvietnam.com\/vi\/hieu-biet-sau-sac\/xu-huong-cong-nghe-nam-2024\/","title":{"rendered":"Gartner c\u00f4ng b\u1ed1 10 xu h\u01b0\u1edbng c\u00f4ng ngh\u1ec7 chi\u1ebfn l\u01b0\u1ee3c h\u00e0ng \u0111\u1ea7u cho n\u0103m 2024"},"content":{"rendered":"<p><span dir=\"auto\">Gartner \u0111\u00e3 ph\u00e1t h\u00e0nh ng\u00e0y h\u00f4m nay<\/span><strong style=\"color: #ff0000;\"><span dir=\"auto\">2024<\/span><span dir=\"auto\">10 xu h\u01b0\u1edbng c\u00f4ng ngh\u1ec7 chi\u1ebfn l\u01b0\u1ee3c h\u00e0ng \u0111\u1ea7u m\u00e0 c\u00e1c t\u1ed5 ch\u1ee9c c\u1ea7n kh\u00e1m ph\u00e1 v\u00e0o n\u0103m 2020<\/span><\/strong><span dir=\"auto\">&quot;Nh\u1eefng thay \u0111\u1ed5i v\u1ec1 c\u00f4ng ngh\u1ec7 v\u00e0 b\u1ea5t \u1ed5n kinh t\u1ebf x\u00e3 h\u1ed9i \u0111\u00f2i h\u1ecfi nh\u1eefng h\u00e0nh \u0111\u1ed9ng t\u00e1o b\u1ea1o v\u00e0 kh\u1ea3 n\u0103ng ph\u1ee5c h\u1ed3i chi\u1ebfn l\u01b0\u1ee3c, thay v\u00ec c\u00e1c bi\u1ec7n ph\u00e1p t\u1ea1m th\u1eddi&quot;, Bart Willemsen, ph\u00f3 ch\u1ee7 t\u1ecbch nghi\u00ean c\u1ee9u t\u1ea1i Gartner, nh\u1eadn \u0111\u1ecbnh. &quot;C\u00e1c nh\u00e0 l\u00e3nh \u0111\u1ea1o CNTT c\u00f3 v\u1ecb th\u1ebf \u0111\u1ed9c nh\u1ea5t \u0111\u1ec3 x\u00e2y d\u1ef1ng c\u00e1c k\u1ebf ho\u1ea1ch chi\u1ebfn l\u01b0\u1ee3c cho c\u00e1c kho\u1ea3n \u0111\u1ea7u t\u01b0 c\u00f4ng ngh\u1ec7, gi\u00fap doanh nghi\u1ec7p c\u1ee7a h\u1ecd th\u00e0nh c\u00f4ng gi\u1eefa nh\u1eefng b\u1ea5t \u1ed5n v\u00e0 \u00e1p l\u1ef1c n\u00e0y.&quot;<\/span><\/p>\n<p><span dir=\"auto\">\u201cC\u00e1c nh\u00e0 l\u00e3nh \u0111\u1ea1o CNTT v\u00e0 c\u00e1c gi\u00e1m \u0111\u1ed1c \u0111i\u1ec1u h\u00e0nh kh\u00e1c ph\u1ea3i \u0111\u00e1nh gi\u00e1 t\u00e1c \u0111\u1ed9ng v\u00e0 l\u1ee3i \u00edch c\u1ee7a c\u00e1c xu h\u01b0\u1edbng c\u00f4ng ngh\u1ec7 chi\u1ebfn l\u01b0\u1ee3c, nh\u01b0ng \u0111i\u1ec1u n\u00e0y r\u1ea5t kh\u00f3 kh\u0103n do t\u1ed1c \u0111\u1ed9 \u0111\u1ed5i m\u1edbi c\u00f4ng ngh\u1ec7 \u0111ang ng\u00e0y c\u00e0ng nhanh ch\u00f3ng\u201d, Chris Howard, Ph\u00f3 ch\u1ee7 t\u1ecbch nghi\u00ean c\u1ee9u xu\u1ea5t s\u1eafc ki\u00eam Tr\u01b0\u1edfng nh\u00f3m nghi\u00ean c\u1ee9u t\u1ea1i Gartner, cho bi\u1ebft. \u201cM\u1eb7c d\u00f9 AI t\u1ea1o sinh v\u00e0 c\u00e1c lo\u1ea1i AI kh\u00e1c, ch\u1eb3ng h\u1ea1n, mang \u0111\u1ebfn nh\u1eefng c\u01a1 h\u1ed9i m\u1edbi v\u00e0 th\u00fac \u0111\u1ea9y nhi\u1ec1u xu h\u01b0\u1edbng, nh\u01b0ng vi\u1ec7c \u0111\u1ea1t \u0111\u01b0\u1ee3c gi\u00e1 tr\u1ecb kinh doanh d\u00e0i h\u1ea1n t\u1eeb AI \u0111\u00f2i h\u1ecfi m\u1ed9t ph\u01b0\u01a1ng ph\u00e1p ti\u1ebfp c\u1eadn c\u00f3 k\u1ef7 lu\u1eadt \u0111\u1ec3 \u00e1p d\u1ee5ng r\u1ed9ng r\u00e3i v\u00e0 nh\u1eadn th\u1ee9c \u0111\u01b0\u1ee3c c\u00e1c r\u1ee7i ro.\u201d<\/span><\/p>\n<p><img fetchpriority=\"high\" decoding=\"async\" class=\"alignnone size-full wp-image-723\" src=\"https:\/\/yonyouvietnam.com\/wp-content\/uploads\/2025\/08\/E5BEAEE4BFA1E59BBEE78987_20231018115941-min-1024x735-1.png\" alt=\"\" width=\"1024\" height=\"735\" srcset=\"https:\/\/www.yonyouvietnam.com\/wp-content\/uploads\/2025\/08\/E5BEAEE4BFA1E59BBEE78987_20231018115941-min-1024x735-1.png 1024w, https:\/\/www.yonyouvietnam.com\/wp-content\/uploads\/2025\/08\/E5BEAEE4BFA1E59BBEE78987_20231018115941-min-1024x735-1-300x215.png 300w, https:\/\/www.yonyouvietnam.com\/wp-content\/uploads\/2025\/08\/E5BEAEE4BFA1E59BBEE78987_20231018115941-min-1024x735-1-768x551.png 768w, https:\/\/www.yonyouvietnam.com\/wp-content\/uploads\/2025\/08\/E5BEAEE4BFA1E59BBEE78987_20231018115941-min-1024x735-1-18x12.png 18w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/p>\n<h3><span dir=\"auto\"><strong>01AI t\u1ea1o ra cho t\u1ea5t c\u1ea3\u00a0<\/strong><strong>\uff08<\/strong><strong>D\u00e2n ch\u1ee7 h\u00f3a s\u00e1ng t\u1ea1o\u00a0<\/strong><\/span><strong><span dir=\"auto\">Tr\u00ed tu\u1ec7 nh\u00e2n t\u1ea1o\u00a0<\/span><\/strong><span dir=\"auto\"><strong>)<\/strong><\/span><\/h3>\n<p><span dir=\"auto\">S\u1ef1 h\u1ed9i t\u1ee5 c\u1ee7a c\u00e1c m\u00f4 h\u00ecnh \u0111\u01b0\u1ee3c \u0111\u00e0o t\u1ea1o tr\u01b0\u1edbc quy m\u00f4 l\u1edbn, \u0111i\u1ec7n to\u00e1n \u0111\u00e1m m\u00e2y v\u00e0 m\u00e3 ngu\u1ed3n m\u1edf \u0111ang d\u00e2n ch\u1ee7 h\u00f3a tr\u00ed tu\u1ec7 nh\u00e2n t\u1ea1o t\u1ea1o sinh (GAI), gi\u00fap ng\u01b0\u1eddi lao \u0111\u1ed9ng tr\u00ean to\u00e0n th\u1ebf gi\u1edbi d\u1ec5 d\u00e0ng ti\u1ebfp c\u1eadn c\u00e1c m\u00f4 h\u00ecnh n\u00e0y. Gartner d\u1ef1 \u0111o\u00e1n \u0111\u1ebfn n\u0103m 2026, h\u01a1n 801% doanh nghi\u1ec7p s\u1ebd s\u1eed d\u1ee5ng API ho\u1eb7c m\u00f4 h\u00ecnh GAI, ho\u1eb7c tri\u1ec3n khai c\u00e1c \u1ee9ng d\u1ee5ng h\u1ed7 tr\u1ee3 GAI trong s\u1ea3n xu\u1ea5t, so v\u1edbi m\u1ee9c d\u01b0\u1edbi 51% v\u00e0o \u0111\u1ea7u n\u0103m 2023.<\/span><\/p>\n<p><span dir=\"auto\">C\u00e1c \u1ee9ng d\u1ee5ng AI t\u1ea1o sinh cho ph\u00e9p ng\u01b0\u1eddi d\u00f9ng doanh nghi\u1ec7p truy c\u1eadp v\u00e0 s\u1eed d\u1ee5ng m\u1ed9t lo\u1ea1t c\u00e1c ngu\u1ed3n th\u00f4ng tin n\u1ed9i b\u1ed9 v\u00e0 b\u00ean ngo\u00e0i. Vi\u1ec7c \u00e1p d\u1ee5ng nhanh ch\u00f3ng AI t\u1ea1o sinh s\u1ebd th\u00fac \u0111\u1ea9y \u0111\u00e1ng k\u1ec3 qu\u00e1 tr\u00ecnh d\u00e2n ch\u1ee7 h\u00f3a ki\u1ebfn th\u1ee9c v\u00e0 k\u1ef9 n\u0103ng trong to\u00e0n doanh nghi\u1ec7p. C\u00e1c m\u00f4 h\u00ecnh ng\u00f4n ng\u1eef l\u1edbn cho ph\u00e9p doanh nghi\u1ec7p k\u1ebft n\u1ed1i nh\u00e2n vi\u00ean v\u1edbi ki\u1ebfn th\u1ee9c th\u00f4ng qua s\u1ef1 hi\u1ec3u bi\u1ebft ng\u1eef ngh\u0129a phong ph\u00fa theo c\u00e1ch giao ti\u1ebfp.<\/span><\/p>\n<h3><strong><span dir=\"auto\">02\u00a0<\/span><\/strong><strong><span dir=\"auto\">Qu\u1ea3n l\u00fd r\u1ee7i ro, b\u1ea3o m\u1eadt v\u00e0 tin c\u1eady AI\u00a0<\/span><\/strong><strong><span dir=\"auto\">)<\/span><\/strong><\/h3>\n<p><span dir=\"auto\">Vi\u1ec7c d\u00e2n ch\u1ee7 h\u00f3a AI \u0111\u00e3 khi\u1ebfn nhu c\u1ea7u v\u1ec1 Qu\u1ea3n l\u00fd Ni\u1ec1m tin, R\u1ee7i ro v\u00e0 B\u1ea3o m\u1eadt AI (TRiSM) tr\u1edf n\u00ean c\u1ea5p thi\u1ebft v\u00e0 r\u00f5 r\u00e0ng h\u01a1n. N\u1ebfu kh\u00f4ng c\u00f3 c\u00e1c bi\u1ec7n ph\u00e1p b\u1ea3o v\u1ec7, c\u00e1c m\u00f4 h\u00ecnh AI c\u00f3 th\u1ec3 nhanh ch\u00f3ng g\u00e2y ra nhi\u1ec1u h\u1eadu qu\u1ea3 ti\u00eau c\u1ef1c, l\u00e0m m\u1ea5t \u0111i b\u1ea5t k\u1ef3 l\u1ee3i \u00edch t\u00edch c\u1ef1c n\u00e0o v\u1ec1 hi\u1ec7u su\u1ea5t v\u00e0 x\u00e3 h\u1ed9i c\u1ee7a AI. AI TRiSM cung c\u1ea5p c\u00e1c c\u00f4ng c\u1ee5 cho ho\u1ea1t \u0111\u1ed9ng m\u00f4 h\u00ecnh (ModelOps), b\u1ea3o v\u1ec7 d\u1eef li\u1ec7u ch\u1ee7 \u0111\u1ed9ng, b\u1ea3o m\u1eadt d\u00e0nh ri\u00eang cho AI, gi\u00e1m s\u00e1t m\u00f4 h\u00ecnh (bao g\u1ed3m gi\u00e1m s\u00e1t s\u1ef1 tr\u00f4i d\u1ea1t d\u1eef li\u1ec7u, s\u1ef1 tr\u00f4i d\u1ea1t m\u00f4 h\u00ecnh v\u00e0\/ho\u1eb7c c\u00e1c k\u1ebft qu\u1ea3 kh\u00f4ng mong mu\u1ed1n), v\u00e0 ki\u1ec3m so\u00e1t r\u1ee7i ro cho c\u00e1c \u0111\u1ea7u v\u00e0o v\u00e0 \u0111\u1ea7u ra c\u1ee7a m\u00f4 h\u00ecnh v\u00e0 \u1ee9ng d\u1ee5ng c\u1ee7a b\u00ean th\u1ee9 ba.<\/span><\/p>\n<p><span dir=\"auto\">Gartner d\u1ef1 \u0111o\u00e1n r\u1eb1ng \u0111\u1ebfn n\u0103m 2026, c\u00e1c doanh nghi\u1ec7p \u00e1p d\u1ee5ng bi\u1ec7n ph\u00e1p ki\u1ec3m so\u00e1t AI TRiSM s\u1ebd c\u1ea3i thi\u1ec7n \u0111\u1ed9 ch\u00ednh x\u00e1c c\u1ee7a vi\u1ec7c ra quy\u1ebft \u0111\u1ecbnh b\u1eb1ng c\u00e1ch s\u00e0ng l\u1ecdc t\u1edbi 80% th\u00f4ng tin sai l\u1ec7ch v\u00e0 b\u1ea5t h\u1ee3p ph\u00e1p.<\/span><\/p>\n<h3><strong><span dir=\"auto\">03 AI<\/span><\/strong><strong><span dir=\"auto\">Ph\u00e1t tri\u1ec3n t\u0103ng c\u01b0\u1eddng AI\u00a0<\/span><\/strong><strong><span dir=\"auto\">)<\/span><\/strong><\/h3>\n<p><span dir=\"auto\">Ph\u00e1t tri\u1ec3n n\u00e2ng cao AI \u0111\u1ec1 c\u1eadp \u0111\u1ebfn vi\u1ec7c s\u1eed d\u1ee5ng c\u00e1c c\u00f4ng ngh\u1ec7 AI nh\u01b0 AI t\u1ea1o sinh v\u00e0 h\u1ecdc m\u00e1y \u0111\u1ec3 h\u1ed7 tr\u1ee3 c\u00e1c k\u1ef9 s\u01b0 ph\u1ea7n m\u1ec1m thi\u1ebft k\u1ebf, l\u1eadp tr\u00ecnh v\u00e0 ki\u1ec3m th\u1eed \u1ee9ng d\u1ee5ng. K\u1ef9 thu\u1eadt ph\u1ea7n m\u1ec1m h\u1ed7 tr\u1ee3 AI c\u1ea3i thi\u1ec7n n\u0103ng su\u1ea5t c\u1ee7a nh\u00e0 ph\u00e1t tri\u1ec3n, cho ph\u00e9p c\u00e1c nh\u00f3m ph\u00e1t tri\u1ec3n \u0111\u00e1p \u1ee9ng nhu c\u1ea7u ng\u00e0y c\u00e0ng t\u0103ng v\u1ec1 ph\u1ea7n m\u1ec1m trong ho\u1ea1t \u0111\u1ed9ng kinh doanh. C\u00e1c c\u00f4ng c\u1ee5 ph\u00e1t tri\u1ec3n t\u00edch h\u1ee3p AI n\u00e0y c\u00f3 th\u1ec3 gi\u1ea3m th\u1eddi gian c\u00e1c k\u1ef9 s\u01b0 ph\u1ea7n m\u1ec1m d\u00e0nh cho vi\u1ec7c vi\u1ebft m\u00e3, gi\u00fap h\u1ecd c\u00f3 th\u00eam th\u1eddi gian \u0111\u1ec3 t\u1eadp trung v\u00e0o c\u00e1c ho\u1ea1t \u0111\u1ed9ng chi\u1ebfn l\u01b0\u1ee3c h\u01a1n, ch\u1eb3ng h\u1ea1n nh\u01b0 thi\u1ebft k\u1ebf v\u00e0 x\u00e2y d\u1ef1ng c\u00e1c \u1ee9ng d\u1ee5ng kinh doanh h\u1ea5p d\u1eabn.<\/span><\/p>\n<h3><strong><span dir=\"auto\">04 \u1ee8ng d\u1ee5ng th\u00f4ng minh\u00a0<\/span><\/strong><strong><span dir=\"auto\">)<\/span><\/strong><\/h3>\n<p><span dir=\"auto\">Gartner \u0111\u1ecbnh ngh\u0129a &quot;tr\u00ed th\u00f4ng minh&quot; trong c\u00e1c \u1ee9ng d\u1ee5ng th\u00f4ng minh l\u00e0 kh\u1ea3 n\u0103ng h\u1ecdc h\u1ecfi v\u00e0 th\u00edch \u1ee9ng \u0111\u1ec3 ph\u1ea3n \u1ee9ng ph\u00f9 h\u1ee3p. Trong nhi\u1ec1u tr\u01b0\u1eddng h\u1ee3p s\u1eed d\u1ee5ng, tr\u00ed th\u00f4ng minh n\u00e0y \u0111\u01b0\u1ee3c t\u1eadn d\u1ee5ng \u0111\u1ec3 c\u1ea3i thi\u1ec7n ho\u1eb7c t\u1ef1 \u0111\u1ed9ng h\u00f3a c\u00e1c t\u00e1c v\u1ee5 t\u1ed1t h\u01a1n. L\u00e0 m\u1ed9t n\u0103ng l\u1ef1c n\u1ec1n t\u1ea3ng, tr\u00ed th\u00f4ng minh trong c\u00e1c \u1ee9ng d\u1ee5ng bao g\u1ed3m nhi\u1ec1u d\u1ecbch v\u1ee5 d\u1ef1a tr\u00ean AI, ch\u1eb3ng h\u1ea1n nh\u01b0 h\u1ecdc m\u00e1y, l\u01b0u tr\u1eef vector v\u00e0 d\u1eef li\u1ec7u k\u1ebft n\u1ed1i. K\u1ebft qu\u1ea3 l\u00e0, c\u00e1c \u1ee9ng d\u1ee5ng th\u00f4ng minh mang l\u1ea1i tr\u1ea3i nghi\u1ec7m li\u00ean t\u1ee5c th\u00edch \u1ee9ng v\u1edbi ng\u01b0\u1eddi d\u00f9ng.<\/span><\/p>\n<p><span dir=\"auto\">Nhu c\u1ea7u r\u00f5 r\u00e0ng v\u1ec1 c\u00e1c \u1ee9ng d\u1ee5ng th\u00f4ng minh. Trong Kh\u1ea3o s\u00e1t CEO v\u00e0 Gi\u00e1m \u0111\u1ed1c \u0110i\u1ec1u h\u00e0nh Doanh nghi\u1ec7p n\u0103m 2023 c\u1ee7a Gartner, 261 CEO (3T) \u0111\u00e3 x\u00e1c \u0111\u1ecbnh t\u00ecnh tr\u1ea1ng thi\u1ebfu h\u1ee5t nh\u00e2n t\u00e0i l\u00e0 r\u1ee7i ro g\u00e2y gi\u00e1n \u0111o\u1ea1n l\u1edbn nh\u1ea5t cho t\u1ed5 ch\u1ee9c c\u1ee7a h\u1ecd. Thu h\u00fat v\u00e0 gi\u1eef ch\u00e2n nh\u00e2n t\u00e0i l\u00e0 \u01b0u ti\u00ean h\u00e0ng \u0111\u1ea7u c\u1ee7a c\u00e1c CEO v\u1ec1 nh\u00e2n s\u1ef1, v\u00e0 AI \u0111\u01b0\u1ee3c coi l\u00e0 c\u00f4ng ngh\u1ec7 s\u1ebd c\u00f3 t\u00e1c \u0111\u1ed9ng l\u1edbn nh\u1ea5t \u0111\u1ebfn ng\u00e0nh c\u1ee7a h\u1ecd trong ba n\u0103m t\u1edbi.<\/span><\/p>\n<h3><strong><span dir=\"auto\">05 L\u1ef1c l\u01b0\u1ee3ng lao \u0111\u1ed9ng k\u1ebft n\u1ed1i t\u0103ng c\u01b0\u1eddng\u00a0<\/span><\/strong><strong><span dir=\"auto\">)<\/span><\/strong><\/h3>\n<p><span dir=\"auto\">L\u1ef1c l\u01b0\u1ee3ng lao \u0111\u1ed9ng k\u1ebft n\u1ed1i t\u0103ng c\u01b0\u1eddng (ACWF) l\u00e0 m\u1ed9t chi\u1ebfn l\u01b0\u1ee3c nh\u1eb1m t\u1ed1i \u01b0u h\u00f3a gi\u00e1 tr\u1ecb nh\u00e2n vi\u00ean. Xu h\u01b0\u1edbng h\u01b0\u1edbng \u0111\u1ebfn ACWF \u0111\u01b0\u1ee3c th\u00fac \u0111\u1ea9y b\u1edfi nhu c\u1ea7u t\u0103ng t\u1ed1c v\u00e0 m\u1edf r\u1ed9ng quy m\u00f4 nh\u00e2n t\u00e0i. S\u1eed d\u1ee5ng c\u00e1c \u1ee9ng d\u1ee5ng th\u00f4ng minh v\u00e0 ph\u00e2n t\u00edch l\u1ef1c l\u01b0\u1ee3ng lao \u0111\u1ed9ng, ACWF cung c\u1ea5p b\u1ed1i c\u1ea3nh v\u00e0 h\u01b0\u1edbng d\u1eabn h\u00e0ng ng\u00e0y, h\u1ed7 tr\u1ee3 tr\u1ea3i nghi\u1ec7m, ph\u00fac l\u1ee3i v\u00e0 ph\u00e1t tri\u1ec3n k\u1ef9 n\u0103ng c\u1ee7a nh\u00e2n vi\u00ean. ACWF c\u0169ng mang l\u1ea1i k\u1ebft qu\u1ea3 kinh doanh v\u00e0 t\u00e1c \u0111\u1ed9ng t\u00edch c\u1ef1c cho c\u00e1c b\u00ean li\u00ean quan ch\u00ednh.<\/span><\/p>\n<p><span dir=\"auto\">\u0110\u1ebfn cu\u1ed1i n\u0103m 2027, 25% gi\u00e1m \u0111\u1ed1c th\u00f4ng tin (CIO) s\u1ebd s\u1eed d\u1ee5ng c\u00e1c s\u00e1ng ki\u1ebfn t\u0103ng c\u01b0\u1eddng l\u1ef1c l\u01b0\u1ee3ng lao \u0111\u1ed9ng k\u1ebft n\u1ed1i \u0111\u1ec3 gi\u1ea3m th\u1eddi gian \u0111\u1ea1t n\u0103ng l\u1ef1c cho c\u00e1c vai tr\u00f2 quan tr\u1ecdng b\u1eb1ng 50%.<\/span><\/p>\n<h3><strong><span dir=\"auto\">06 Qu\u1ea3n l\u00fd ti\u1ebfp x\u00fac v\u1edbi m\u1ed1i \u0111e d\u1ecda li\u00ean t\u1ee5c\u00a0<\/span><\/strong><strong><span dir=\"auto\">)<\/span><\/strong><\/h3>\n<p><span dir=\"auto\">Qu\u1ea3n l\u00fd Ti\u1ebfp x\u00fac M\u1ed1i \u0111e d\u1ecda Li\u00ean t\u1ee5c (CTEM) l\u00e0 m\u1ed9t ph\u01b0\u01a1ng ph\u00e1p ti\u1ebfp c\u1eadn th\u1ef1c t\u1ebf, c\u00f3 h\u1ec7 th\u1ed1ng, cho ph\u00e9p c\u00e1c t\u1ed5 ch\u1ee9c li\u00ean t\u1ee5c v\u00e0 nh\u1ea5t qu\u00e1n \u0111\u00e1nh gi\u00e1 kh\u1ea3 n\u0103ng ti\u1ebfp c\u1eadn, m\u1ee9c \u0111\u1ed9 ti\u1ebfp x\u00fac v\u00e0 kh\u1ea3 n\u0103ng khai th\u00e1c c\u1ee7a t\u00e0i s\u1ea3n k\u1ef9 thu\u1eadt s\u1ed1 v\u00e0 v\u1eadt l\u00fd. Vi\u1ec7c \u0111i\u1ec1u ch\u1ec9nh ph\u1ea1m vi \u0111\u00e1nh gi\u00e1 v\u00e0 kh\u1eafc ph\u1ee5c CTEM d\u1ef1a tr\u00ean c\u00e1c y\u1ebfu t\u1ed1 \u0111e d\u1ecda ho\u1eb7c d\u1ef1 \u00e1n kinh doanh, thay v\u00ec c\u00e1c th\u00e0nh ph\u1ea7n c\u01a1 s\u1edf h\u1ea1 t\u1ea7ng, kh\u00f4ng ch\u1ec9 ph\u00e1t hi\u1ec7n ra c\u00e1c l\u1ed7 h\u1ed5ng m\u00e0 c\u00f2n c\u1ea3 c\u00e1c m\u1ed1i \u0111e d\u1ecda kh\u00f4ng th\u1ec3 kh\u1eafc ph\u1ee5c.<\/span><\/p>\n<p><span dir=\"auto\">Gartner d\u1ef1 \u0111o\u00e1n r\u1eb1ng \u0111\u1ebfn n\u0103m 2026, c\u00e1c t\u1ed5 ch\u1ee9c \u01b0u ti\u00ean \u0111\u1ea7u t\u01b0 b\u1ea3o m\u1eadt d\u1ef1a tr\u00ean s\u00e1ng ki\u1ebfn CTEM s\u1ebd gi\u1ea3m \u0111\u01b0\u1ee3c hai ph\u1ea7n ba l\u1ed7 h\u1ed5ng b\u1ea3o m\u1eadt.<\/span><\/p>\n<h3><strong><span dir=\"auto\">07 Kh\u00e1ch h\u00e0ng m\u00e1y\u00a0<\/span><\/strong><strong><span dir=\"auto\">)<\/span><\/strong><\/h3>\n<p><span dir=\"auto\">Ng\u01b0\u1eddi ti\u00eau d\u00f9ng m\u00e1y m\u00f3c (c\u00f2n \u0111\u01b0\u1ee3c g\u1ecdi l\u00e0 &quot;bot ti\u00eau d\u00f9ng&quot;) l\u00e0 c\u00e1c t\u00e1c nh\u00e2n kinh t\u1ebf phi con ng\u01b0\u1eddi c\u00f3 th\u1ec3 t\u1ef1 \u0111\u1ed9ng \u0111\u00e0m ph\u00e1n v\u00e0 mua h\u00e0ng h\u00f3a v\u00e0 d\u1ecbch v\u1ee5 \u0111\u1ec3 \u0111\u1ed5i l\u1ea5y th\u00f9 lao. \u0110\u1ebfn n\u0103m 2028, 15 t\u1ef7 s\u1ea3n ph\u1ea9m \u0111\u01b0\u1ee3c k\u1ebft n\u1ed1i s\u1ebd c\u00f3 ti\u1ec1m n\u0103ng tr\u1edf th\u00e0nh ng\u01b0\u1eddi ti\u00eau d\u00f9ng, v\u00e0 d\u1ef1 ki\u1ebfn s\u1ebd c\u00f3 th\u00eam h\u00e0ng t\u1ef7 s\u1ea3n ph\u1ea9m n\u1eefa trong nh\u1eefng n\u0103m ti\u1ebfp theo. \u0110\u1ebfn n\u0103m 2030, xu h\u01b0\u1edbng t\u0103ng tr\u01b0\u1edfng n\u00e0y s\u1ebd t\u1ea1o ra h\u00e0ng ngh\u00ecn t\u1ef7 \u0111\u00f4 la doanh thu v\u00e0 cu\u1ed1i c\u00f9ng s\u1ebd v\u01b0\u1ee3t qua s\u1ef1 xu\u1ea5t hi\u1ec7n c\u1ee7a th\u01b0\u01a1ng m\u1ea1i \u0111i\u1ec7n t\u1eed v\u1ec1 t\u1ea7m quan tr\u1ecdng. C\u00e1c c\u00e2n nh\u1eafc chi\u1ebfn l\u01b0\u1ee3c n\u00ean bao g\u1ed3m c\u00e1c c\u01a1 h\u1ed9i \u0111\u1ec3 t\u1ea1o \u0111i\u1ec1u ki\u1ec7n thu\u1eadn l\u1ee3i cho c\u00e1c thu\u1eadt to\u00e1n v\u00e0 thi\u1ebft b\u1ecb n\u00e0y, v\u00e0 th\u1eadm ch\u00ed t\u1ea1o ra c\u00e1c lo\u1ea1i bot ti\u00eau d\u00f9ng m\u1edbi.<\/span><\/p>\n<h3><strong><span dir=\"auto\">08 C\u00f4ng ngh\u1ec7 b\u1ec1n v\u1eefng\u00a0<\/span><\/strong><strong><span dir=\"auto\">)<\/span><\/strong><\/h3>\n<p><span dir=\"auto\">C\u00f4ng ngh\u1ec7 b\u1ec1n v\u1eefng l\u00e0 m\u1ed9t khu\u00f4n kh\u1ed5 cho c\u00e1c gi\u1ea3i ph\u00e1p k\u1ef9 thu\u1eadt s\u1ed1 \u0111\u01b0\u1ee3c thi\u1ebft k\u1ebf \u0111\u1ec3 \u0111\u1ea1t \u0111\u01b0\u1ee3c c\u00e1c k\u1ebft qu\u1ea3 v\u1ec1 m\u00f4i tr\u01b0\u1eddng, x\u00e3 h\u1ed9i v\u00e0 qu\u1ea3n tr\u1ecb (ESG) h\u1ed7 tr\u1ee3 c\u00e2n b\u1eb1ng sinh th\u00e1i l\u00e2u d\u00e0i v\u00e0 quy\u1ec1n con ng\u01b0\u1eddi. Vi\u1ec7c s\u1eed d\u1ee5ng c\u00e1c c\u00f4ng ngh\u1ec7 nh\u01b0 AI, ti\u1ec1n \u0111i\u1ec7n t\u1eed, Internet v\u1ea1n v\u1eadt v\u00e0 \u0111i\u1ec7n to\u00e1n \u0111\u00e1m m\u00e2y \u0111ang l\u00e0m d\u1ea5y l\u00ean lo ng\u1ea1i v\u1ec1 m\u1ee9c ti\u00eau th\u1ee5 n\u0103ng l\u01b0\u1ee3ng v\u00e0 t\u00e1c \u0111\u1ed9ng m\u00f4i tr\u01b0\u1eddng li\u00ean quan. Do \u0111\u00f3, vi\u1ec7c c\u1ea3i thi\u1ec7n hi\u1ec7u qu\u1ea3, t\u00ednh tu\u1ea7n ho\u00e0n v\u00e0 t\u00ednh b\u1ec1n v\u1eefng trong s\u1eed d\u1ee5ng CNTT ng\u00e0y c\u00e0ng tr\u1edf n\u00ean quan tr\u1ecdng. Tr\u00ean th\u1ef1c t\u1ebf, Gartner d\u1ef1 \u0111o\u00e1n r\u1eb1ng \u0111\u1ebfn n\u0103m 2027, m\u1ee9c l\u01b0\u01a1ng c\u00e1 nh\u00e2n c\u1ee7a 25% CIO s\u1ebd g\u1eafn li\u1ec1n v\u1edbi t\u00e1c \u0111\u1ed9ng c\u1ee7a h\u1ecd \u0111\u1ed1i v\u1edbi c\u00f4ng ngh\u1ec7 b\u1ec1n v\u1eefng.<\/span><\/p>\n<h3><strong><span dir=\"auto\">09 K\u1ef9 thu\u1eadt n\u1ec1n t\u1ea3ng\u00a0<\/span><\/strong><strong><span dir=\"auto\">)<\/span><\/strong><\/h3>\n<p><span dir=\"auto\">K\u1ef9 thu\u1eadt n\u1ec1n t\u1ea3ng l\u00e0 chuy\u00ean ng\u00e0nh x\u00e2y d\u1ef1ng v\u00e0 v\u1eadn h\u00e0nh c\u00e1c n\u1ec1n t\u1ea3ng ph\u00e1t tri\u1ec3n n\u1ed9i b\u1ed9, t\u1ef1 ph\u1ee5c v\u1ee5. M\u1ed7i n\u1ec1n t\u1ea3ng l\u00e0 m\u1ed9t l\u1edbp \u0111\u01b0\u1ee3c t\u1ea1o ra v\u00e0 duy tr\u00ec b\u1edfi m\u1ed9t nh\u00f3m s\u1ea3n ph\u1ea9m chuy\u00ean tr\u00e1ch, t\u00edch h\u1ee3p v\u1edbi c\u00e1c c\u00f4ng c\u1ee5 v\u00e0 quy tr\u00ecnh \u0111\u1ec3 h\u1ed7 tr\u1ee3 nhu c\u1ea7u c\u1ee7a ng\u01b0\u1eddi d\u00f9ng. M\u1ee5c ti\u00eau c\u1ee7a k\u1ef9 thu\u1eadt n\u1ec1n t\u1ea3ng l\u00e0 t\u1ed1i \u01b0u h\u00f3a n\u0103ng su\u1ea5t v\u00e0 tr\u1ea3i nghi\u1ec7m ng\u01b0\u1eddi d\u00f9ng, \u0111\u1ed3ng th\u1eddi gia t\u0103ng gi\u00e1 tr\u1ecb kinh doanh.<\/span><\/p>\n<h3><strong><span dir=\"auto\">10 N\u1ec1n t\u1ea3ng \u0111\u00e1m m\u00e2y c\u00f4ng nghi\u1ec7p\u00a0<\/span><\/strong><strong><span dir=\"auto\">)<\/span><\/strong><\/h3>\n<p><span dir=\"auto\">Gartner d\u1ef1 \u0111o\u00e1n \u0111\u1ebfn n\u0103m 2027, h\u01a1n 70% doanh nghi\u1ec7p s\u1ebd s\u1eed d\u1ee5ng N\u1ec1n t\u1ea3ng \u0110\u00e1m m\u00e2y Ng\u00e0nh (ICP) \u0111\u1ec3 \u0111\u1ea9y nhanh c\u00e1c s\u00e1ng ki\u1ebfn kinh doanh, so v\u1edbi ch\u01b0a \u0111\u1ebfn 15% v\u00e0o n\u0103m 2023. ICP t\u00edch h\u1ee3p c\u00e1c d\u1ecbch v\u1ee5 SaaS, PaaS v\u00e0 IaaS c\u01a1 b\u1ea3n th\u00e0nh c\u00e1c d\u1ecbch v\u1ee5 to\u00e0n di\u1ec7n th\u00f4ng qua c\u00e1c kh\u1ea3 n\u0103ng t\u1ed5ng h\u1ee3p, th\u00fac \u0111\u1ea9y k\u1ebft qu\u1ea3 kinh doanh c\u1ee5 th\u1ec3 c\u1ee7a t\u1eebng ng\u00e0nh. C\u00e1c kh\u1ea3 n\u0103ng n\u00e0y th\u01b0\u1eddng bao g\u1ed3m k\u1ebft n\u1ed1i d\u1eef li\u1ec7u ng\u00e0nh, th\u01b0 vi\u1ec7n ch\u1ee9c n\u0103ng kinh doanh \u0111\u00f3ng g\u00f3i, c\u00f4ng c\u1ee5 t\u1ed5ng h\u1ee3p v\u00e0 c\u00e1c c\u1ea3i ti\u1ebfn n\u1ec1n t\u1ea3ng kh\u00e1c. ICP l\u00e0 c\u00e1c gi\u1ea3i ph\u00e1p \u0111\u00e1m m\u00e2y \u0111\u01b0\u1ee3c thi\u1ebft k\u1ebf ri\u00eang cho t\u1eebng ng\u00e0nh c\u1ee5 th\u1ec3, \u0111\u00e1p \u1ee9ng t\u1ed1t h\u01a1n nhu c\u1ea7u c\u1ee7a c\u00e1c t\u1ed5 ch\u1ee9c.<\/span><\/p>","protected":false},"excerpt":{"rendered":"<p>Gartner\u4e8e\u4eca\u65e5\u53d1\u5e032024\u5e74\u4f01\u4e1a\u673a\u6784\u9700\u8981\u63a2\u7d22\u7684\u5341\u5927\u6218\u7565\u6280\u672f\u8d8b\u52bf\u3002 Gartner\u7814\u7a76\u526f\u603b\u88c1Bart Wi [&hellip;]<\/p>","protected":false},"author":1,"featured_media":722,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[4],"tags":[],"class_list":["post-721","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-insights"],"_links":{"self":[{"href":"https:\/\/www.yonyouvietnam.com\/vi\/wp-json\/wp\/v2\/posts\/721","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.yonyouvietnam.com\/vi\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.yonyouvietnam.com\/vi\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.yonyouvietnam.com\/vi\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.yonyouvietnam.com\/vi\/wp-json\/wp\/v2\/comments?post=721"}],"version-history":[{"count":0,"href":"https:\/\/www.yonyouvietnam.com\/vi\/wp-json\/wp\/v2\/posts\/721\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.yonyouvietnam.com\/vi\/wp-json\/wp\/v2\/media\/722"}],"wp:attachment":[{"href":"https:\/\/www.yonyouvietnam.com\/vi\/wp-json\/wp\/v2\/media?parent=721"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.yonyouvietnam.com\/vi\/wp-json\/wp\/v2\/categories?post=721"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.yonyouvietnam.com\/vi\/wp-json\/wp\/v2\/tags?post=721"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}